Shipping Information

Flat Rate $8.95 | US Mainland Orders only.  
  • Delivery times vary by state. We hand pack each order and ship them from our IA warehouse. You will get a tracking email.  See the time in transit map below for your area.  
  • All shipments are insured. If damage occurs, please call us to rectify the situation and WE WILL file a claim with the shipper. DO NOT SEND DAMAGED ITEMS BACK BEFORE CONTACTING US. All items will be reshipped promptly. For detailed information about returns click here.  
  • We have a 1 to 2 day normal handling time.  At busy shopping times or if there are back ordered items on your order, this handling time will be longer. 
  • Back orders do not ship separately.  Please contact us if you need specific information on when a product will be back in stock.  We can always cancel a back order and ship your other items separately on your request.  
  • We will email you the tracking information the night your order ships.  This email leaves our systems at about 2 AM eastern time.  Please check your spam or junk folders.  Please be sure your aware of your delivery time & date so that you can be sure that you receive your package.  If the tracking indicates it is delivered, but you don’t think you received the package, please contact the shipping carrier immediately to trace and locate the package.  
  • At this time, most shipments are sent via FedEx (90%).  Smaller shipments, or those shipments that are able to fit in USPS regional rate boxes are usually sent via USPS
  • The map below is the typical (not guaranteed) time in transit from our warehouse to your location, once the package ships, via FedEx.  This does not apply to all shipments.  Your tracking number, when posted to your order, will indicate which carrier your shipment is traveling with. 
FedEx Time In Transit Map

FedEx Time In Transit Map

Standard USPS to Alaska and Hawaii in Flat Rate Boxes

Medium Flat Rate Box (Limited items): $13.65
Large Flat Rate Box: $18.90

  • We try to use USPS flat rate boxes for all Hawaii and Alaska if possible. Not all products fit.
  • Delivery times vary by state. We ship orders from our IA warehouse within 2-3 business days.
  • Priority Mail, Flat Rate, First Class services are available.
  • If damage occurs please call us to rectify the situation and we will file a claim with the shipper. All items will be reshipped promptly.
  • First Class Mail is an option but not insured or guaranteed by the post office.
  • Final shipping charges will be emailed for approval before order ships. 
Shipping to Canada
  • Delivery times vary by province. We ship orders from our IOWA warehouse within 2-4 business days.
  • Please allow 6-10 business days for delivery.
  • If any item is on back order, the customer will be notified.
  • First Class is available for orders 4 lbs. or lighter. First Class Mail is not guaranteed or insurable.
  • If damage occurs please call us to rectify the situation and we will file a claim with the shipper. All items will be reshipped promptly.
  • Customer is responsible for any / all duties, brokerage and / or taxes
  • There are no refunds on shipping if customer refuses shipment due to duties and taxes imposed by their government
International and Territorial Shipping

Please email [email protected] for a final shipping quote.

  • Delivery times vary by Country / US Territory. We ship orders from our IOWA warehouse within 2-5 business days.
  • Please allow at least 6-10 business days for delivery.
  • If any item is on backorder, the customer will be notified.
  • First Class is available for orders 4lbs or lighter.
  • First Class Mail is not guaranteed or insurable.
  • Insurance can be purchased with Priority Mail or Express Mail Services. If damages occur and insurance was purchased, please call us to rectify the situation and file a claim with the shipper. All items will be reshipped promptly.
  • Customer is responsible for any/all duties and customs fees.  Final Shipping Charges will be emailed for approval.
  • Here are some sample rates from recent quotes, in US Dollars.  The shipping service quoted below is either FedEx international economy or DHL. 

    • United Kingdom:  10 lbs.  $95.61 |  20 lbs. 1$59.39

    • Australia:  10 lbs. $77.61  |  20 lbs. $124.08

    • Spain:   10 lbs. $111.25 |  20 lbs. $186.18

    • Malaysia:  10 lbs.  $111.07 |  20 lbs. $213.54

Cancelling an order

At SoWellMade, our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled or changed in the vast majority of cases. If you have questions about making a return once received please refer to our return policy or contact Customer Service.